User Management

1. Multi-Level User Roles

Zozonest doesn’t treat every user the same. It typically categorizes users into specific roles, each with different permissions:

• Administrators: Have full control over the plugin settings, all listings, and payment logs.

• Agencies: Can manage a team of agents and track the collective performance of their listings.

• Agents: Individual professionals who can add, edit, and manage their own property listings.

• Buyers/Renters: Standard users who can create accounts to save favorites, set up property alerts, and message agents.

2. Frontend User Dashboard

One of the strongest parts of User Management is the Frontend Dashboard. Users don’t need to see the “scary” back-end of WordPress. Instead, they get a clean, branded interface to:

• Submit Properties: A step-by-step form to upload photos and details.

• Manage Listings: Edit, delete, or “feature” an existing property.

• Profile Editing: Update their bio, profile picture, and contact information.

3. Lead Generation & Communication

User management facilitates the “handshake” between the buyer and the seller:

• User Inbox System: A private messaging system where buyers can ask questions and agents can respond without sharing personal email addresses immediately.

• Inquiry Tracking: Agents can see a list of users who have expressed interest in specific properties.

4. Personalization (The “My Account” Experience)

To keep users coming back, the plugin manages personal data that improves the browsing experience:

• Favorite Properties: A “wishlist” where users can save homes they like.

• Saved Searches: Users can save their specific filters (e.g., “3-bedroom apartments in New York”) and get notified when new matches are added.

• Property Comparison: A log of properties the user has selected to compare side-by-side.

5. Membership & Restrictions

User Management also controls the “business” side of the site:

• Listing Limits: You can restrict a user to only 3 free listings, requiring a paid “Package” for more.

• Verification: Ensuring that agents are legitimate before their listings go live on the site.